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It depends on where the deal came from. If the buyer or renter came through domizello, report the closing from the lead's chat in your broker portal within 72 hours: open the lead and use "Report sale" (or "Report rental closed"), attaching the signed contract – domizello verifies it and invoices the referral fee. If the property sold or rented to someone who did not come via domizello, open the listing in your broker portal and use "Report sold outside domizello" (or "Report rented outside domizello") – the listing is updated immediately and no referral applies. To report an accepted offer before closing, use "Report offer" on the lead. Rental listings can also be paused and reactivated at any time from the listing's management panel. For short-term rentals, use the reservation flow instead: a broker with a domizello lead requests the dates and you confirm or decline on the platform, while your own off-platform bookings are blocked directly in the availability calendar – reservations never change the listing status.

For a sale, upload the signed compraventa as proof within the reporting window. For a rental closing, include the amount, term and parties. Domizello verifies the reported commission before invoicing the referral fee, which is due 30 days after the invoice issue date.